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@nutrafine
Support
Als Nutrafine legen wir großen Wert darauf, unseren Kunden einen schnellen, zuverlässigen und lösungsorientierten Support zu bieten.
How long will it take for my order to be delivered?
Our orders are typically delivered within 1–5 business days, depending on your location. Public holidays, weather conditions, and periods of high order volume may affect delivery times.
Can I return an opened product?
The original packaging and products of your order must be unused and undamaged. Returns of products whose resale value is compromised will not be accepted. Returns not sent in the special Nutrafine shipping packaging will not be accepted.
When will the refund amount be credited to my account?
Returned products are first inspected to ensure they comply with the return policy. If the goods arrive within the statutory period, the refund process will be completed within one week of the return request. The amount of the accepted refund will be transferred to the bank within this timeframe. The processing time for the credit to your account depends solely on your bank; www.nutrafine.com has no influence on this process.
Is my credit card information secure?
Ja! Das von uns genutzte Zahlungssystem Iyzico ist PCI-DSS-zertifiziert. Während des Zahlungsvorgangs sind Ihre Kreditkarteninformationen vollständig geschützt.
